JINYA Holdings

role

Head of Brand Marketing

business

Los Angeles based restaurant chain

year worked

2020-2022

Challenge

Decreased foot traffic and visibility amid growing competition

Solution

1. Launched targeted social media campaigns showcasing JINYA’s unique Japanese dining experience

2. Launched a loyalty program to drive repeat visits

3. Enhanced online ordering and delivery systems to capture off-premise dining demand

4. Engaged in community events to strengthen brand presence and attract new customers

5. Partnered with local food influencers to create buzz around seasonal menu items

Results

1. Increased social media engagement by 60% through influencer collaborations

2. Loyalty program drove a 20% rise in repeat customers

3. Online orders grew by 30%, capturing off-premise dining demand

4. Community events attracted 15% more first-time visitors

Conclusion

By leveraging social media, loyalty programs, and community outreach, JINYA Holdings successfully boosted brand visibility and customer retention, driving growth both online and in-store.